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If you're keen, please give us a way to get in touch so we can chat about how Cradle can best help connect your customers to your business.

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Reporting & Analytics

Log call data and improve productivity with our robust reporting and data analytics tools.


Know The Whole Story

Whether you’ve been the point of contact from day one or just joining now, our reporting tools tell the whole client story so you know what to do.
Simple data

Data That’s Easy To Understand

Get key insights and data presented in an easy-to-consume way, making it simple to identify trends and areas for improvement.

Maximize Efficiency And Productivity

With all the data stored in one central location, you and your team are able to streamline processes and improve overall performance.

Make Data-driven Decisions

No more guessing what to do – the answer is in the data.

Reports straight to your inbox

Get monthly, weekly or daily reports sent to your inbox so you know exactly what’s going on.

Shared call log

See the entire history of a client’s interactions with your business across all teams and devices.


Cradle integrates with CRMs like Hubspot and software like Xero so you can track the whole customer journey.

Contact Sync

Automatic sync of your Hubspot contact data into CircleLoop.

Enriched Call Experience

Smart Presence

Manage your availability manually or rely on Cradle to let your work mates and customers know when to best reach you (or not).

Cradle Desktop App


Choose from blind or warm (and check your work mate's presence) before completing the transfer.

Cradle Call Transfer

Let's speak. We love calls.


Xero Integration

Voice to Text


Simple Pricing

Flat Pricing


Customer Stories

Smart Call Routing


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Refer Cradle

Know anyone?

As a thank you for your referral, we will donate $250 to your favourite charity after they've used Cradle for two months.
(referred org has at least 5 users)

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