(here are some real pain points people have told us)
Tied to My Desk
"I wish I could take business calls on my mobile without having to use a deskphone."
"I wish we could direct calls to the right person at the right time based on role, hours, and location."
"I wish our phone bill were simple and transparent. I never know what we're going to pay."
"I wish my clients can talk to someone who's available instead of leaving me more voicemails."
Transfer to Nowhere
"I wish I could see who's available so I can transfer our customers to the right person."
"I wish changing our phone setup was as easy as setting my out of office!"
"We searched for a solution that was scalable to implement in any location around the world that provided our customers with the ability to connect with the right Spidertracks person at any time and Cradle has been able to deliver this and more!"