HubSpot

You have lots of data on your customers, but how often do you and your team have the right data when you need it? With our HubSpot integration you can capture all call activities in HubSpot. Bringing reporting from non-digital media into the spectrum, you get the full picture of your marketing ROI. 

Keep your sales team in HubSpot, as well as their phone activity, to focus their time on the highest value tasks and ensure they're delivering value for your business. 

Reporting

With Cradle, you can make data-driven decisions. No more guessing what to do - the answer is in the data. Keep up to date in the live dashboard or we can deliver custom reports straight to your inbox so you have a handle on your team's performance. 

Xero

We are a Xero connected app, giving you access to your Xero accounts as soon as someone calls you. You'll see account balances, activity tracking and previous client interactions. Who wants to search for invoices while they're on the phone?

We also won the award for Human Touch at the 2019 Xero Awards.

Smart Routing

Strengthen the relationships between your customers and your team by connecting callers to the team member they normally talk to. Cradle will automatically transfer a call to the next best team member to speak to the customer. Never miss a call again. What else is awesome about Smart Routing? It is completely customisable. 

Cloud-based

Cradle is cloud-based, giving your business and your team the freedom to operate on the move no matter where you go. With a seamless desktop-to-mobile live call transfer, you can take your calls on the go and still record all the data you need. With VOIP you can make international calls with a local phone number. Want to call America? Have a U.S. number show up as the caller i.d.

Health Care

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