Popular Countries

With Cradle you no longer have to count your minutes to landlines in these popular countries when you make outbound calls. You'll have a hard time finding another provider that can provide this perk (trust us, we checked).

International Calling Countries
Country Code

Chat over coffee? ☕️

If you're keen, please give us a way to get in touch so we can chat about how Cradle can best help connect your customers to your business.

Perfect! We'll be in touch shortly to talk about the benefits of Cradle's cloud phone system.
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your one-stop shop

Cradle provides everything you need to run a robust (yet human-friendly) cloud phone system for your entire organisation.

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our amazing partners

It's 2018. Why are you still tied to your desk?

(all you need is the phone that you carry in your pocket, iOS or Android)

Cradle iOS and AndroidCradle iOS and AndroidCradle iOS and AndroidCradle iOS and AndroidCradle Mobile AppCradle Mobile AppCradle Mobile AppCradle Mobile App

But if you need to be, we have you covered.

(for both Mac and Windows users)

Cradle Desktop App

Enriched Caller ID

Know who the caller usually talks to in the office and see if they are available to take the call.

Enriched Call Experience

Smart Presence

Manage your availability manually or rely on Cradle to let your work mates and customers know when to best reach you (or not).

Cradle Desktop App

Transfer

Choose from blind or warm (and check your work mate's presence) before completing the transfer.

Cradle Call Transfer

Enriched Caller ID

Know who the caller usually talks to in the office and see if they are available to take the call.

Enriched Calling Experience

Smart Presence

Manage your availability manually or rely on Cradle let your work mates and customers know when to best reach you (or not).

Team Presence

Transfer

Choose from blind or warm (and check your work mate's presence) before completing the transfer.

Call Transfer

Match your customers with the right person

(Priority Routing allows you to customise how calls get routed to each person on your team)

Gsuite and Office 365 Integration

G-Suite + Office 365

Cradle automatically imports all your users as new team members along with your contacts, helping you identify who's calling.

Add New User with One Click

Analytics

Keep an eye on key metrics such as total missed calls to ensure that your customers' needs are taken care of.

Easy to Manage Admin

Beautifully Simple

Manage your entire phone system in a beautifully designed web experience.

G-Suite + Office 365

Cradle automatically imports all your users as new team members into your phone system, making new account creations a breeze.

Google and Microsoft

Analytics

Keep an eye on key metrics such as total missed calls to ensure that your customers' needs are taken care of.

Reporting

Beautifully Simple

Manage your entire phone system in a beautifully designed web experience.

Beautiful Web Experience

Want to be more local, automatically?

(Local Presence sets your outbound number based on where you're calling)

We’ve always wanted to make the accounting business seem a bit more human and Cradle have helped us ensure that our team could pick up each other’s calls when someone was busy, so customers experienced quick and efficient service every time.”

READ MORE

Isobelle Thomson
Customer Success Manager, Rightway

Integrate Hubspot into Cradle (and vice versa)

(All of the native integration features that you expect plus Enriched Caller ID)

Want your customers to reach you directly?

(Smart Connect routes your customers to you without needing a DDI or Voice Menu)

what you may already have...

Voice Menu
Voice Menu
Customise an IVR (Voice Menu) for each number or office
Call Transfer
Call Transfer
Transfer immediately or make a warm introduction
Unlimited Concurrent Calls
Unlimited Concurrent Calls
Make and receive as many calls at the same time as you wish
iOS and Android
Apps for Everyone
Mobile (iOS, Android) and Desktop (MacOS, Windows) app for your whole team
Custom Recordings
Custom Recordings
Personalise your voice menu, voicemails and welcome greeting
Ring Tone
Ring Tone
Choose how you would like to be alerted when someone calls
Shared Contact
Shared Contacts
Access your G-Suite and Office 365 contacts seamlessly
Desktop Notification
Desktop Notification
Get notified with desktop notifications and answer calls with one click
Role Based Routing
Role Based Routing
Customise routing scheme based on each person's role or skill
Voicemail to Email
Voicemail to Email
Get your voicemails sent to your email (we know you never check them anyway)
Business Hours
Business Hours
Set a different routing scheme for during and after business hours
Call Recordings
Call Recording (COMING SOON)
Record all of your calls and play them back at a later time

what differentiates us...

Multiple Routing
Multiple Routing
Set an unique routing scheme for each number or office
Jabra Integration
Jabra Integration
Enjoy enhanced user experience with native integration with Jabra headsets
Desktop to Mobile
Desktop to Mobile
Transfer a live call from your desktop to your mobile seamlessly
Local Presence
Local Presence
Cradle automatically sets your outbound number based on where you are calling
Out of Office
Out-of-Office
Cradle automatically changes your presence when you leave your office
Priority Routing
Priority Routing
Configure how calls get routed based on a user's priority to pick up
Smart Presence
Smart Presence (NEW)
Cradle automatically sets your presence based on your environment and behaviour
Enriched Caller ID
Enriched Caller ID (NEW)
Cradle shows you which number the caller called and whom they normally talk to
Smart Connect
Smart Connect (NEW)
Calls get routed to the most appropriate user based on past conversations

ways to make your job easier...

Web Admin
Web Admin
Manage your phone system settings in a beautiful web experience
G Suite or Office 365
G-Suite or Office 365
Sync with your existing G-Suite or Office 365 accounts for easy setup
International Numbers
International Numbers
Create a global presence with a local number for each office
Shared Numbers
Shared Numbers
Port your existing number, add and manage new numbers, all in one place
Friendly Support
Kiwi Support
Feel supported with our NZ based customer success team (email, chat, or phone)
Reporting
Reporting (NEW)
Get detailed call metrics and reporting sent to your inbox
Shared Numbers
Hubspot Integration (NEW)
Click-to-call, activity tracking, shared contacts, and enriched caller ID
Click-to-call, activity tracking, shared contacts, and enriched caller ID
Shared Numbers
Shared Call Log (NEW)
See entire history of a call on all your devices and across teams

Curious? Let's chat over coffee ☕️

GRAB A COFFEE ☕️
Download Cradle here

Android

Android App

DOWNLOAD

Windows

Windows App

DOWNLOAD

Download Cradle here

Android

Android App

DOWNLOAD

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Refer Cradle

Know anyone?

As a thank you for your referral, we will donate $250 to your favourite charity after they've used Cradle for two months.
(referred org has at least 5 users)

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