Customise an Auto Attendant or Voice Menu (IVR) to greet your callers.
Transfer callers to someone else on your team who can help them.
Make and receive as many calls at the same time as you wish.
Mobile (iOS, Android) and Desktop (macOS, Windows) app for your whole team.
Personalise your voice menu, voicemails and welcome greeting.
Choose how you would like to be alerted when someone calls.
Access your G-Suite, Office 365, Xero and HubSpot contacts seamlessly.
Get notified with desktop notifications and answer calls with one click.
Customise call routing based on each person's role or skillset.
Get your voicemails sent to your email (we know you never check them anyway).
Customise how Cradle handles calls during and after hours.
Record all of your calls and play them back at a later time.
Route calls however you want to with Cradle's call routing tools.
Enjoy enhanced user experience with native integration with Jabra headsets.
Transfer a live call from your desktop to your mobile seamlessly.
Show your caller a local number and increase the likelihood that they'll pick up.
Cradle automatically changes your presence when you leave your office.
Configure how calls get routed based on a user's priority to pick up.
Cradle automatically sets your presence based on your environment and behaviour.
We'll give the person answering the phone call context so they can answer with confidence.
Calls get routed to the most appropriate user based on past conversations.
Manage your phone system settings with the click of a button, no IT required.
Sync with your existing G-Suite or Office 365 accounts for easy setup.
Create a global presence with a local number for each office.
Port your existing number, add and manage new numbers, all in one place.
Feel supported with our NZ based customer success team (email, chat, or phone).
Understand the performance of your team, see where you can improve, and make sure you're resourced correctly.
Launch automation, track campaign effectiveness, improve your one source of the truth, all whilst talking to your customers.
Click-to-call, activity tracking, shared contacts, and enriched caller ID
See entire history of a call on all your devices and across teams.