Easily set call routing based on unique numbers for teams in different geographic areas, or when you have unique numbers for different functions, such as sales and support, or you have direct dial numbers for specific team members.
All fully customisable on the go by going to your Cradle dashboard.
Multiple routing is a foolproof tactic to ensure calls are being answered. If the person needed is not available, routing can ensure that the next most informed person can answer your customer.