By capturing phone call activities from leads in HubSpot, you can bring reporting on non-digital media into HubSpot and get the full picture of your marketing ROI
Always answer your customers calls with confidence and context. With HubSpot connected to your phone system you'll see exactly who's calling and give them great service, first time
Keep your sales team in HubSpot, as well as their phone activity, so that you're focussing their time on the highest value tasks and maximising productivity of sales professionals
“We searched for a solution that was scalable to implement in any location around the world that provided our customers with the ability to connect with the right Spidertracks person at any time and Cradle has been able to deliver this and more!”
Ever answered the phone and spent two minutes trying to find out who the caller is, and why they're calling? Never again - answer with confidence using Cradle! Every HubSpot contact with a phone number displayed in Cradle as the call comes in, giving you one-click access to the contact or company.
Measure every aspect of your sales team's performance, by having calls, email, meetings, notes and deal activity all in HubSpot. With all phone calls logged you won't leak data and loose visibility of your team's performance.
Set up workflows to deal with every type of phone call outcome. With Cradle's contact and company property integrations you can enrol (and re-enrol) contacts and companies in workflows to accomplish and automate all of the repetitive tasks your team do.
Using Cradle to fill the gap between digital lead tracking and traditional media, you can get a full picture of which marketing activities generate the greatest ROI for your business. Cradle shows you which campaign makes the phone ring; which campaigns should you be investing more into?
When an unknown number calls, you can add it to an existing contact or create a new contact in HubSpot during or after the call, maintaining the quality of your data. The call is logged as well. By collecting email and checking for duplicates, Cradle helps keep your current records up to date!