Simple pricing that
scales with you

Monthly Contract Save 20% Annual Contract
Essentials
$31
$25
/human/month
/human/month
Get all the basics
Pay as you go calling
Cloud phone calling
International calling
Missed call notifications
User presence for remote teams
HubSpot contact integration
Voicemail to email
Standard
$43
$35
/human/month
/human/month
You're doing this cloud-thing right!
$5 monthly calling credit/human
All of Essentials
Xero integration
Call recording
Unlimited concurrent calls
Reporting
Email and chat support
Professional
$55
$44
/human/month
/human/month
Get the most from HubSpot
$8 monthly calling credit/human
All of the Standard plan
Deep HubSpot integration
Voicemail transcription
Phone support
Call conferencing (coming soon)
HubSpot Conversation Intelligence
Free incoming calls and recorded calls

All prices are in United States Dollars and exclude taxes. Our pricing for calls to the United States and Canada is below, and international pricing is available from our sales team. Please get in touch for more details. 

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Plan comparison 

Features
Essentials
Standard
Professional
Included Call Credits info-icon
$5 per user info-icon
$8 per user info-icon
HubSpot Contact Integration
Tick
Tick
Tick
Cloud Calling info-icon
Tick
Tick
Tick
iOS and Android Apps info-icon
Tick
Tick
Tick
Unlimited concurrent calls
Tick
Tick
Tick
Personal Contacts
Tick
Tick
Tick
Desktop Notifications
Tick
Tick
Tick
Missed Call Emails
Tick
Tick
Tick
Voicemail-to-email
Tick
Tick
Tick
Business Hours Routing
Tick
Tick
Tick
International Numbers info-icon
Tick
Tick
Tick
Jabra headset integration
Tick
Tick
Tick
Shared Call Log
Tick
Tick
Tick
Google Workspace Integration
Tick
Tick
Tick
Microsoft 365 Integration
Tick
Tick
Tick
Mobile forwarding info-icon
Tick
Tick
Transfer calls
Tick
Tick
Reporting
Tick
Tick
Voice Menu info-icon
Tick
Tick
Smart Connect info-icon
Tick
Tick
Xero Integration
Tick
Tick
Call recording
Tick
Tick
In-App Contact Creation info-icon
Tick
Tick
HubSpot Conversation Intelligence info-icon
Tick
HubSpot Contact Owner Routing info-icon
Tick
HubSpot Automations
Tick
HubSpot Lists info-icon
Tick
Sakari SMS Integration
Tick
Call Conferencing
Tick
Free Admin Users
Tick
Blacklisting numbers
Tick
Voicemail Transcription
Tick
Video Calling info-icon
Coming in 2024
API Access
Tick info-icon
Priority Support
$100 / month
$100 / month
Number of users
1 → 5
1 → 20
3 →

Things we're recognised for

Frequently Asked Questions

What is Cradle?

Cradle is an online calling service for your business that replaces your work phones and phone services. It allows you to take and make phone calls wherever you are, allowing you and your team to function more effectively and give your customers the delightful experience you want them to have.

What do I need to get going?

You only need your computer and a headset to get going with Cradle. You can also use your mobile to make and receive calls. To get started, request a trial meeting with us. 

Can I keep my current number?

Yes! We can work with you and your current phone service provider to port your phone number across to Cradle. Whilst this process is happening we can arrange for phone calls to be forwarded across to Cradle so you’ll get the benefits straight away!

What number does the person I am calling see?

When you call out with Cradle, we show one of your business numbers. If you have multiple business numbers, Cradle can be set up to show the most geographically close number to the number you’re calling.

Can I make international calls?

Yes! You can call nearly every country in the world using Cradle. You just need to ask to have any countries you need to call enabled on your account. You will also have the local area code show up on caller id.

Note, that calling China isn't possible using Cradle

Can Cradle supply headsets?

Yes! Cradle is a Jabra Premium Reseller, and Jabra products integrate seamlessly with Cradle’s offering to give you the best user experience possible. We'll help you choose the most appropriate headsets for your team and then supply them at competitive prices. 

How many numbers can we have with Cradle?

You can have as many numbers as you want to with Cradle. We have additional number costs if you’re using multiple numbers. If you’re thinking of using DDIs, we’d suggest trying Cradle for a while to start with - once our smart routing kicks in you might find you don’t need DDI's.

What other systems do you integrate with?

Cradle integrates with HubSpot and Xero for keeping your contact records up to date. For basic contact and user management, we integrate with Office365 and G-Suite. We also integrate with the SMS platform Sakari. 

On our Professional plan, we offer an API and webhooks at the end of each call. These allow you to integrate your call records with other systems. You will need some software engineering help to get this working. 

Calling Costs

Professional and Standard

  • Inbound calls to US and Canada landline numbers are free, subject to our fair use policy.
  • Outbound calling is charged at our standard rates, but your calling credits will cover all calling costs for most customers. 
  • Outbound Direct Dial rates for the US and Canada are between 2 and 4 c/minute.
  • Call recording is free and includes one month's storage of recording files. 

Essentials

  • Inbound calls to US and Canada landline numbers are 1.5 c/minute.
  • Outbound Direct Dial rates for the US and Canada are between 2 and 4 c/minute.

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