Simple pricing that
scales with you

Month-to-month Save 10% Annual Commitment
Essentials
$18.99
$14.99
/user/month
/user/month
Our most basic plan
Cloud phone calling
International calling
Custom voice menus (IVR)
User presence for remote teams
DID's for your team
Voicemail to email
PAYG calling
Price per user, per month.
Price per user, per month.
Professional
$34.99
$29.99
/user/month
/user/month
Best for small teams
All of the essentials features
Xero integration
Call recording
Unlimited concurrent calls
Reporting
Email and chat support
Free inbound calling
Calling charges additional.
Calling charges additional.
Professional +
$44.99
$39.99
/user/month
/user/month
Best for HubSpot CRM users
All of professional features
Unlimited calling*
Workflows in HubSpot
Unlimited Users
Voicemail Transcription
Free call recording
Phone support
Prices in US Dollars, excluding taxes.
Prices in US Dollars, excluding taxes.

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Calling Costs

Professional Plus

  • Inbound calls to US and Canada landline numbers are free, subject to our fair use policy.
  • Unlimited outbound calling is included, subject to our fair use policy
  • Call recording includes one month's storage of recording files. 

Professional and Essentials

  • Inbound calls to US and Canada landline numbers are free, subject to our fair use policy.
  • Outbound calls are charged at our national calling rates, and bundles of minutes are available for higher use customers. 

Things we're recognised for

Plan comparison 

  • Essentials
  • Knowledge Base
  • 10
  • Professional 
  • Chat/Email
  • 20
  • Professional Plus
  • Phone
  • Unlimited
  • 2

Frequently Asked Questions

What is Cradle?

Cradle is an online calling service for your business that replaces your work phones and phone services. It allows you to take and make phone calls wherever you are, allowing you and your team to function more effectively and give your customers the delightful experience you want them to have.

What do I need to get going?

You only need your computer and a headset to get going with Cradle. You can also use your mobile to make and receive calls. To get started, request a trial meeting with us. 

Can I keep my current number?

Yes! We can work with you and your current phone service provider to port your phone number across to Cradle. Whilst this process is happening we can arrange for phone calls to be forwarded across to Cradle so you’ll get the benefits straight away!

What number does the person I am calling see?

When you call out with Cradle, we show one of your business numbers. If you have multiple business numbers, Cradle can be set up to show the most geographically close number to the number you’re calling.

Can I make international calls?

Yes! You can call nearly every country in the world using Cradle. You just need to ask to have any countries you need to call enabled on your account. You will also have the local area code show up on caller id.

Note, that calling China isn't possible using Cradle

Can Cradle supply headsets?

Yes! Cradle is a Jabra Premium Reseller, and Jabra products integrate seamlessly with Cradle’s offering to give you the best user experience possible. We'll help you choose the most appropriate headsets for your team and then supply them at competitive prices. 

How many numbers can we have with Cradle?

You can have as many numbers as you want to with Cradle. We have additional number costs if you’re using multiple numbers. If you’re thinking of using DDIs, we’d suggest trying Cradle for a while to start with - once our smart routing kicks in you might find you don’t need DDI's.

What other systems do you integrate with?

Cradle integrates with HubSpot and Xero for keeping your contact records up to date. For basic contact and user management, we integrate with Office365 and G-Suite. We also integrate with the SMS platform Sakari

Calling isn't what it used to be

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