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Cradle for support teams

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Trusted by amazing companies

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Ola ride share company logo
Rightway accountants logo
Bluelab growing solutions based in Tauranga, New Zealand

The phone system for modern support

Reduce response times and improve customer experience with Cradle. Consistently delight customers with outstanding support every time, from any device.

Complete visibility into your team’s calling

Measure data points that drive customer experience with our call analytics. Ensure that your team's time on the phones is translating towards your business goals.

Cradles admin dashboard showing images and graphs of call data, call outcomes and previous call information

Keep your team connected

Transfer calls with the click of a button on any device. 

See staff availability anywhere with smart presence. 

Connect the right staff to the right customers every time with our advanced routing features.

Keep your team connected-2

Answer calls with confidence

Put an end to a culture of not answering calls. Create accountability with Cradle’s flexible routing and have complete confidence that incoming calls are meant for the right person.

Computer screen showing Cradle reporting of previous phone calls along with an incoming call with enriched caller id showing information on the inbound call such as contact owner, last conversation and company name

Maximise your teams efficiency

Learn how much you could save by switching over to Cradle
ROI calculator

You’re in control: Easy customisation

Make changes to your phone system yourself anywhere with our fully customisable web app. 

Youre in control

Scale your team & train new staff

Cradle is super simple to use. Fetch call records at an instant. Use call recordings to assist with staff training and drive voice & tone improvements.

Scale your team and train new staff with Cradle easy set-up and call recording

Work anywhere

Keep your team connected on any device. Cradle’s softphone is available on macOS, Windows, iOS & Android.

Work in the office or remotely with Cradle, on any device

Superior customer service with HubSpot

The Leading Integration For Support Teams

Best-in-class service tools

HubSpot’s Service Hub offers some of the best in class service tools to offer superior customer service to your customers.

Contextual responses

Answer calls knowing who's on the phone, where they’re from and what the last interaction with your caller was.

One source of truth

Have all phone records consolidated with your existing contact information.

See the full HubSpot integration

Ready to see Cradle in action?

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