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Cradle for success teams 

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Trusted by Amazing Companies

New Zealand digital agency and shopify experts Zyber
Real time aircraft tracking and communication software Spidertracks
New Zealand based accounting firm and Cradle customer Rightway accounting
Ride share and taxi service OLA cabs

Improve your customer experience

Build better relationships, have more engaging conversations and improve client experience with Cradle.

See the full picture

Identify key metrics like time spent with each client, calls missed and high-demand periods to appropriately adjust your team to manage demand and improve NPS.

Enable your team with the tools to take ownership and reflect on their own performance with tailored user reporting

Cradle reporting lets you see how your time on the phone is being spent

Keep your team connected

Transfer calls to the right person at a click of a button.

Use our advanced routing tools to connect your clients with the right team member. 

Encourage collaboration with easy team calling to discuss off-the-cuff ideas.

Keep your team connected-1

Make every call count

Pick up the conversation where you left off. With a complete call history, enable your team to be able to offer the best possible service during their call.

Make every call count

Maximise your teams efficiency

Learn how much you could save by switching over to Cradle
ROI calculator

Easy customisation 

Customise and improve your call experience using data from Cradle’s insights and analytics tools. Adapt to changes in your industry by quickly making changes to your phone system as and when you need to with our fully customisable web app.

Easy customization

Set high standards 

Empower each member of your team to delight their clients with our smart routing features.

On and off switches for Cradle's smart connect and Contact owner routing for HubSpot integrated customers

Work anywhere

Keep your team connected on any device. Cradle’s softphone is available on macOS, Windows, Linux, iOS & Android.

Take your work remote with VOIP for business

Build better relationships with HubSpot 

The Leading Integration for B2B Teams. 

Smart routing

Connect your clients directly with their contact owner for a personalised experience.

Contextual responses

Answer calls knowing who's on the phone, where they’re from and what the last interaction with that person was. 

Close the feedback loop

Combine HubSpot’s advanced customer service tools and automations with Cradle to quickly adapt to your clients’ needs.

See the full HubSpot integration

Ready to see Cradle in action?

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