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    • Click to call using Cradle
    • Desktop App Audio Source
    • Desktop App Default Country Code
    • During Calls On Desktop App
    • Headset options
    • How do I control call recording on my computer?
    • How do I log out of the desktop app?
    • How does presence work?
    • Making Calls With The Desktop App
    • Receiving Calls On The Desktop App
    • Setting up your Jabra Headset
    • Signing into Cradle Desktop
    • Troubleshooting Headset & Audio Issues on Windows
    • Windows Audio Setting Recommendations
    • Advanced Group Settings
    • BYOC (Bring Your Own Carrier) details
    • Call Log Page
    • Change default caller ID
    • Change-log
    • Cradle Availability and Service Level
    • Cradle installation for IT Administrators
    • Custom Rule Voice Menu Recording
    • Customise recordings
    • Customise The Group Voicemail Recording
    • Customise Your Rule Voicemail Recording
    • General Networking Guidelines
    • Get Cradle working with Streamline
    • Holiday or shutdown period? Prep your phones!
    • How can I control call recording?
    • How can I invite my team?
    • How can I port my current number to Cradle?
    • How can I update my billing information?
    • How do I cancel my account?
    • How do I create Groups?
    • How do I get set up?
    • How do I remove a person?
    • How do I set rules for incoming calls?
    • How do I set up my numbers?
    • How to ensure Windows respects DSCP headers
    • How to get in touch with us
    • Installing Cradle Desktop
    • Is my internet good enough?
    • Security Overview
    • Set up Call Diversion
    • Smart Connect
    • Voicemail Overview
    • What do I need to know about Call Recording with Cradle?
    • What does it mean if my calls are marked as spam or private?
    • What if your team are going on holiday?
    • What is the Group report?
    • What's the Cradle Dashboard?
    • Why can't I call international numbers?
    • How do I control call recording on my iOS device?
    • iOS Smart Presence
    • Making a call on the iOS app
    • Setting up Cradle on iOS
    • Transferring a call on the iOS app
    • How does Cradle's pricing work?
    • Making a call on the Android app
    • Setting up Cradle on Android
    • Some things to know about Android
    • Transferring a call
    • Turning off Voicemail on your mobile
    • Benefits of Cradle + Xero
    • Cradle + Hubspot
    • Cradle + HubSpot Workflow - Dealing with Voicemail
    • Cradle + HubSpot Workflow - Phone Call Attribution
    • Cradle + HubSpot Workflow - SLA Assurance
    • Cradle + HubSpot Workflow - Welcome Email
    • Disconnecting Xero?
    • Disconnecting XPM?
    • Getting started with Cradle + Xero
    • How can I send SMS with Cradle + Sakari?
    • How to get FYI set up to work with Cradle
    • Setting up Xero Integration
    • Xero Integration FAQs
    • Acknowledgements
    • Cradle Terms of Access
    • Fair Use Policy
    • Report on Inbound vs Outbound
    • Send a welcome/thank you email on qualification
    • Send an automated follow-up via Email/SMS when a contact leaves a voicemail
    • Support callback booking
    • Transcribe a voicemail in the contact record

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