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    • Calling a Group
    • Click to call using Cradle
    • Cradle Chrome Extension
    • Desktop App Audio Source
    • Desktop App Default Country Code
    • During Calls On Desktop App
    • Headset options
    • How do I control call recording on my computer?
    • How do I log out of the desktop app?
    • How does presence work?
    • Setting up your Jabra Headset
    • Signing into Cradle Desktop
    • Troubleshooting Headset & Audio Issues on Windows
    • What do I do if Cradle won't log in?
    • Windows Audio Setting Recommendations
    • Advanced Group Settings
    • BYOC (Bring Your Own Carrier) details
    • Call Log Page
    • Change default caller ID
    • Change-log
    • Cradle Availability and Service Level
    • Cradle installation for IT Administrators
    • Custom Rule Voice Menu Recording
    • Customise recordings
    • Customise The Group Voicemail Recording
    • Customise Your Rule Voicemail Recording
    • General Networking Guidelines
    • Get Cradle working with Streamline
    • How can calls be sent to a mobile?
    • How can I control call recording?
    • How can I invite my team?
    • How can I port my current number to Cradle?
    • How can I update my billing information?
    • How do I create Groups?
    • How do I get set up?
    • How do I remove a person?
    • How do I set rules for incoming calls?
    • How do I set up my numbers?
    • How to ensure Windows respects DSCP headers
    • How to get in touch with us
    • Installing Cradle Desktop
    • Is Cradle Online?
    • Is my internet good enough?
    • Security Overview
    • Voicemail Overview
    • What do I need to know about Call Recording with Cradle?
    • What does it mean if my calls are marked as spam or private?
    • What is the Group report?
    • What's the Cradle Dashboard?
    • Why can't I call international numbers?
    • Writing a good call summary prompt
    • How do I control call recording on my iOS device?
    • iOS Smart Presence
    • Making a call on the iOS app
    • Setting up Cradle on iOS
    • Transferring a call on the iOS app
    • How does Cradle's pricing work?
    • Acknowledgements
    • Cradle Terms of Access
    • Fair Use Policy
    • Benefits of Cradle + Xero
    • Benefits of Cradle + XPM
    • Cradle + Hubspot
    • Cradle + HubSpot Workflow - Dealing with Voicemail
    • Cradle + HubSpot Workflow - Phone Call Attribution
    • Cradle + HubSpot Workflow - SLA Assurance
    • Cradle + HubSpot Workflow - Welcome Email
    • Disconnecting XPM?
    • How can I send SMS with Cradle + Sakari?
    • How to get FYI set up to work with Cradle
    • HubSpot Reporting: who needs a call?
    • Xero Integration FAQs
    • XPM Integration FAQs
    • Making a call on the Android app
    • Setting up Cradle on Android
    • Some things to know about Android
    • Turning off Voicemail on your mobile
    • Raise a task when a customer leaves a voicemail
    • Report on Inbound vs Outbound
    • Send a welcome/thank you email on qualification
    • Send an automated follow-up via Email/SMS when a contact leaves a voicemail
    • Support callback booking
    • Transcribe a voicemail in the contact record
Help CentreSetup and AdministrationIs Cradle Online?

Setup and Administration

Is Cradle Online?

If you're struggling to make calls and you're not sure if we know about it, check out our status page


You can view our full status page here. 

 

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Installing Cradle Desktop
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Related articles

  • Advanced Group Settings
  • BYOC (Bring Your Own Carrier) details
  • Call Log Page
  • Change default caller ID
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