Chat over coffee? ☕️

If you're keen, please give us a way to get in touch so we can chat about how Cradle can best help connect your customers to your business.

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see what else we are writing about...

7 MIN READ

Shred more timesheets with Timehub and Cradle

How Timehub uses Cradle on the road

6 MIN READ

Helping Lighthouse navigate their multifaceted phone requirements

Connecting different brands and numbers into one centralized phone system

4 MIN READ

How Cradle helps First Table stay globally connected to their hungry customers

How a Kiwi startup spread its appetite globally

7 MIN READ

Can you please reconnect me, for the third f’ing time?

The beginning of Smart Connect

2 MIN READ

New Cradler: Jessica

Meet Jessica: Our very first hire!

2 MIN READ

New Cradler: Neil

Meet Neil: How Neil discovered Cradle

6 MIN READ

Jabra and us: Flirting leads to dating

How we became one of the firsts to integrate with Jabra, natively

2 MIN READ

New Cradler: Zhenfang

Meet Zhenfang: His story of buying a one way ticket back to Auckland

2 MIN READ

New Cradler: Max

Meet Max, our Co-Founder and CTO

6 MIN READ

Getting in touch with my former persona, as a startup founder

My journey from sales to design and now back to sales

4 MIN READ

How Cradle helps Condor Performance be more local with their global clientele

You're never too far away from your global customers

5 MIN READ

Your employees want a better phone system

Switching to a better phone system can be easy

5 MIN READ

How Timely is connecting to their customers in a more “timely” way

A Q&A with one of our best customers: Timely

4 MIN READ

New Year, New Delightful Features!

We have added lots of features and delightful details to every Cradle product

8 MIN READ

How we helped Spidertracks stay globally connected 24/7

How we set up Spidertrack's global phone system

5 MIN READ

Change your bloody password!

Change your bloody password!

4 MIN READ

Why you should switch to a business VoIP system if you’re a small(er) business?

Ditch the copper lines and upgrade to a cloud VOIP phone system

5 MIN READ

Every startup hits this milestone

Every startup hits this milestone

4 MIN READ

Time to get to work

It's time to get rid of Daylight Savings for the benefit of work productivity.

2 MIN READ

Your customers want to talk to you

Learn how you can start using our call forwarding service for free

8 MIN READ

Optionality — The Front End Edition

Choosing the right technology stack for our product development

4 MIN READ

What a tool!

Do all of the tools in your company play well together?

4 MIN READ

How do you measure quality?

Key metrics that our engineering team measures to ensure that the quality of our product is top notch

3 MIN READ

Crossing the Pacific

Why we made the decision to move our HQ from SF to NZ

4 MIN READ

Like humans do

Why you should consider ringing rather than texting your colleague next time

4 MIN READ

So you want to be a tech star

Our decision process on our first engineer hire and the technology that we use

3 MIN READ

Let's talk beginnings

What pushed us to build Cradle

3 MIN READ

Not your baby's cradle

The origin of the name Cradle

Curious? Let's chat over coffee ☕️

GRAB A COFFEE ☕️

More service, fewer voicemails Free call forwarding number. Multiple lines in an office. International numbers and toll free numbers. With a centralized phone system the agency increases their likelihood of putting prospective clients in touch with a live agent as soon as possible. Voicemail to text feature. Cloud phone system. Instead of directing your prospects to the listing agent’s personal voicemail when he or she is not available, a centralized phone system allows the client to be serviced by a select group of agents based on their specific role (sales, rentals, strata). Phone system for small business. Insurance brokers and accounting firms. Smart call routing. Individual DDI phone number. Client satisfaction increases as their needs are met due to a bigger service pool, while the agents reap the fruit of their labor as they spend more time helping their clients than they do catching up on their missed calls and voicemails. Multiple lines in an office. Insurance brokers and accounting firms. Phone system for small business. What happens if no agent is available at the time of the call? International numbers and toll free numbers. How about letting the system help the client set up a follow up call with the agent automatically. Free call forwarding number. Phone system for small business. Rather than playing phone tag with the client, the designated agent can now focus on preparing for their next client meeting. Voicemail to text feature. And what if the agent wants to have a direct relationship with the client? Individual DDI phone number. Not a problem. International numbers and toll free numbers. All future calls will be directed automatically to the same agent once he or she has spoken to a new client. International numbers and toll free numbers. Insurance brokers and accounting firms. Sounds like an idea that you’ve thought about at one point but were never able to fully articulate it? Multiple lines in an office. Well, you’re not alone. VoIP phone system for small business. This is why we’re building a phone system that is designed to solve problems that professional agencies face each day. Insurance brokers and accounting firms. Don’t lose your clients’ loyalty to former agents Smart call routing. Insurance brokers and accounting firms. We also recognized that the agency can also benefit substantially from creating a consistent communication channel between their clients and agents, in order to avoid a transfer of loyalty from agency to agent. VoIP phone Multiple lines in an office. system for small business. Individual DDI phone number. Voicemail to text feature. Free call forwarding number. The agency’s centralized number would establish a stronger association with future prospects and clients, as opposed to the individual agent’s personal mobile number should he or she leave the agency. International numbers and toll free numbers. Phone system for small business. Insurance brokers and accounting firms. But for many this is not an option as the individual agent requires a personal mobile number. Cloud phone system. Smart call routing. With Cradle we can help create a win-win situation by giving each agent and agency a personal mobile and centralized number, respectively. In terms of user experience, there’s no distinguishable difference for the agent when a client calls his or her personal number (same as their current mobile experience), but for the agency it gets to keep this number forever even when the agent leaves. How amazing is that? Voicemail to text feature. Phone system for small business. International numbers and toll free numbers. Multiple lines in an office. International numbers and toll free numbers. Smart call routing. Phone system for small business. Coming in April, we’re thrilled to be introducing Cradle to the real estate industry and other professional services. VoIP phone system for small business. If you’re interested in learning more about how Cradle can help your agency reduce voicemails and increase client loyalty, click here. Free call forwarding number.

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