3 Ways HubSpot and Cradle can set your customer-facing teams up for success
Customer-facing teams need the best systems in place to ensure they’ve got all their ducks in a row before any conversat …
Cradle vs Aircall, what's better for my business?
The single most important tool in sales communication is calling; missed calls are missed opportunities. That’s why choo …
Do as Obama would do
My team will roll their eyes, but I think I still have bragging rights over seeing President Obama speak at INBOUND 2022 …
I went to INBOUND 2022 - here's what I learnt
The wonderful experience of a somehow new yet familiar long-haul flight from the US back to New Zealand gave me plenty o …
Listening to Customers is More than Solving Problems
Listening to Customers is More than Solving Problems So your goal is to improve customer success and turn your customers …
5 Ways to Improve Your Customer's Inbound Call Experience
No matter the business that you operate in, you’ve likely heard the term inbound call experience before. Simply put, thi …
The best calling tools for your Hubspot Sales-Hub based sales team.
Calling is the single most important tool in a salesperson’s communication arsenal. After all, missed calls are missed o …
Lets talk beginnings...Why did we start Cradle?
A few years ago, I was working with the team at Spidertracks. We had tools for everything. The tech world these days is …
