Transform client communication for good
Cradle gives your firm the tools to simplify client communication, automate the admin, and ensure no detail ever slips through the cracks.
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Why Cradle matters for your accounting firm
Every phone call presents an opportunity. Whether clients have compliance questions or seek strategic advice, effective communication is crucial to your firm's success. Cradle enables you to capitalise on these interactions efficiently and professionally.
Key benefits
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Automate routine tasks
Automatically log every call, significantly reducing manual data entry.

Capture every detail
Record calls, generate AI-powered summaries, and receive complete transcriptions, seamlessly integrated into FYI or XPM.
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Enhance client interactions
Instantly identify callers, review their history, and access key context to deliver an informed, responsive service.
Powerful integrations tailored for accountants
Cradle and FYI integration
Effortlessly link your telephone system and client data:
- Instant caller context
- Immediately access comprehensive client
information.
- Immediately access comprehensive client
- Automatic call logging
- Calls and notes are automatically stored in FYI, eliminating manual follow-up.
- Simplified workflows
- Easily search and call contacts by name without
manual lookups.
- Easily search and call contacts by name without

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Cradle and XPM integration
Redefine your client communication process:
- Real-time insights
- Instantly view caller details, enabling informed and productive conversations.
- Streamlined administration
- Automatically log calls directly into XPM, reducing administrative overhead.
- Enhanced productivity
- Free your team from repetitive tasks, allowing them to focus on higher-value activities.
See Cradle in action
Easy and rapid setup
Get started in minutes
Our straightforward onboarding process makes setup fast, simple, and stress-free.
Work from anywhere
Keep your team connected across macOS, Windows, iOS, and Android. Cradle ensures critical client calls are never missed, even during internet outages.
Zero disruption
Switch seamlessly to Cradle, keeping your existing number or receiving a new local number at no extra cost.