Connect With Customers

Don't force your customers to go through a voice menu. Cradle’s priority and role-based routing systems ensure calls always get directed to the right team member based on client history.

Make Changes With Ease

Need to make changes when a team member goes on leave? No problem. Update the routing in seconds through our easy to use admin portal.

Customise Based On Your Needs

We know one size doesn’t always fit all. Set a unique routing scheme for each number or office tailored to everyone’s needs.
Never Miss A Call Again
Cradle’s smart routing system will help increase productivity, customer interactions and conversions.
Business hours

Business hours

Set a different routing scheme for during and after business hours.

Context when answering

Context when answering

Enriched caller ID synced with CRM data gives you all the info you need.

Call transfer

Call transfer

Need to connect to someone else? Transfer immediately or make a warm introduction.

Let's speak. We love calls.

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Xero Integration

Xero Integration

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Simple Pricing

Simple Pricing

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Customer Stories

Customer Stories

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