Gary Liu

Gary Liu

A self proclaimed nomad, Gary loves writing about user experience and how technology can improve people's lives. He is also an avid Ashtanga yogi, dog lover and shameless dancer.

Posts by Gary Liu

Delivering award-winning, premium NZ wine to the world

Born in the Crown Range, Crown Range Cellar started from humble beginnings by an unlikely duo — Jing Song and Grant Tayl …

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5 min read
3/08/18 12:35 PM

Helping Lighthouse navigate their multifaceted phone requirements

Modern businesses have evolved to be customer-centric and multifaceted, maximising every opportunity to deliver value wh …

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5 min read
11/07/18 12:39 PM

Are your clients loyal to your agency or the agents that work for you?

This thought must have occurred at some point in every partner/director’s mind, and although it could happen in any indu …

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4 min read
29/06/18 10:56 AM

How Cradle helps First Table stay globally connected

We knew from the very beginning that Cradle was built to support companies with global ambition, whether they were alrea …

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3 min read
26/06/18 12:52 PM

Can you please reconnect me, for the third f’ing time?

Whether it was a dropped call, an accidental hang up, or even a deliberate “let me call you right back”, we have all bee …

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6 min read
27/05/18 3:15 PM

How Condor Performance became more local with their global clientele

When we first conceived Cradle in the bustling neighbourhood of SOMA in San Francisco, we had always thought that our pr …

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3 min read
15/02/18 12:46 PM

Your employees want a better phone system

One of the first problems that we sought to solve with Cradle was to design a system that can seamlessly connect differe …

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4 min read
8/02/18 1:36 PM

How Timely is connecting to their customers in a more “timely” way

After building a successful tourism booking system that is used by thousands of businesses and is now owned and operated …

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4 min read
22/01/18 12:58 PM

How we helped Spidertracks stay globally connected 24/7

In 2005 when a high profile New Zealander crashed his helicopter and was not found for two weeks, Spidertracks was soon …

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8 min read
21/11/17 1:04 PM