Admin & setup
How do I remove a person?
To prevent members of your team from using Cradle, follow these steps.
Legacy Help Docs
We're in the process of refreshing our help docs. This flag will be removed when this article has been updated.
To remove a person follow these simple steps:
- Go to the People page on the website
- Click the card for the person you'd like to disable
- Click Disable [name] (the button shows the person's first name)
You're done!
Notes
- Disabled users won't be able to make phone calls, log into Cradle and won't show up in your team list (you may need to restart for them to disappear)
- Remember to add another person into any Group in which the user you have disabled was the only user (or calls will have nowhere to go!)
- If you are not adding another person in, please contact support to update your billing plan